Shipping policy

Shipping Policy
We strive to process your order within 24 hours and dispatch it from our warehouse within 1-3 business days. You can expect your package to arrive within 3-28 business days. If the delivery time has passed and you still haven’t received your order, please contact our customer service so we can help track your order and check for any issues.

We mainly deliver directly to your address. If essential information is missing, the order will be directed to a pickup location. Our primary delivery partner is DHL, though in certain cases, other carriers may be used. For any questions, please don’t hesitate to reach out to us or use your tracking number for more information. Thank you for your understanding!

If Your Order is Delayed
If there is an unexpected delay in your delivery and we become aware of it, we will notify you by email or phone as soon as possible. In the event of a delay, you are entitled by law to cancel your purchase (Swedish Act 2005:59 on Distance and Off-Premises Contracts). We reserve the right for items that may be out of stock or inventory errors.